All of our products are guaranteed to give complete satisfaction. If you are not completely satisfied with any item you purchased from us, please contact customer service. All products must be in new condition for refunds or exchanges. Refunds allowed within 15 days of purchase and exchanges allowed within 30 days of purchase. Exceptions will apply for Christmas Gifts.
Shipping
All in-stock merchandise is shipped via UPS within 24 to 48 hours of receiving your order. Please allow 7 to 10 business days for delivery. Shipping and handling charges are determined at the time of ordering.
Shipping Table
| Method | Order Total | Shipping Cost |
| Standard |
$0.00 - $30.00 |
6.50 |
| Standard |
$30.01 - $60.00 |
7.75 |
| Standard |
$60.01 - $600.00 |
9.00 |
| 2nd Day |
$0.00 - $600.00 |
20.00 |
| Overnight |
$0.00 - $40.00 |
25.00 |
| Overnight |
$40.01 - $600.00 |
30.00 |
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International Shipping
Sorry, we do not currently ship outside the US.
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Out of Stock and Back Orders
Unforeseen demand or manufacturer delays occasionally result in items that are out of stock. Some quantities are limited. We will inform you of any such event and you can then let us know how you would like us to proceed. If back orders are unacceptable, we will cancel the item from your order and refund any payment made. Back ordered items will be shipped separately as soon as they are available.
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Returns
We would be happy to refund or exchange most unused products. Please visit our Customer Service page for any questions regarding returns or exchanges.
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Payment Methods
We currently accept the following forms of payment: Master Card, Visa, American Express, Discover, Pay By Check.
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Privacy
Our store and CollegeGear.com will not sell or distribute your information to any other company. It is solely for the use of our store and CollegeGear.com.
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